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FREE SHIPPING ON ABOVE 200 AED ONLY FOR UAE

FREE SHIPPING ON ABOVE 200 AED ONLY FOR UAE
marketing@highfive.ae
Street 6a, warehouse no 2, Ras Al Khor Industrial Area 2, Dubai, UAE
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Terms & Conditions

Welcome to High Five Foodstuff Trading L.L.C!
These Terms and Conditions govern your use of our website https://highfive.ae (or any other official domain operated by us). By accessing or using our website, you agree to comply with and be bound by these Terms. If you disagree with any part, please stop using our website immediately.

  1. Definitions

    • “We”, “Our”, “Us” refers to High Five Foodstuff Trading L.L.C, a company registered in Dubai, United Arab Emirates.
    • “You”, “Your”, “Customer” refers to the person visiting or purchasing through our website.
    • “Website” refers to our official online platform through which products are displayed and sold.

  2. Use of Website

    • You must be at least 18 years old to make purchases.
    • You must use this website legally and respectfully.
    • Do not misuse our website (for example: giving false information, attempting to hack, spreading viruses, or stealing data).

  3. Products & Orders

    • All products displayed are subject to availability.
    • Prices are listed in AED (United Arab Emirates Dirham).
    • Placing an order means you agree to provide accurate billing, shipping, and contact details.
    • We reserve the right to cancel or refuse any order at our discretion (for example, due to stock issues, incorrect pricing, or suspected fraud).

  4. Payments

    • Payments must be made using the approved payment methods listed on our website.
    • We are not responsible for delays or issues caused by third-party payment gateways.

  5. Delivery & Shipping

    • We aim to deliver within the timeframe mentioned at checkout; however, delivery times may vary due to factors outside our control.
    • Any customs duties, taxes, or additional charges (if applicable outside the UAE) are the responsibility of the customer.

  6. Returns & Refunds

    • Returns and refunds are subject to our Return & Refund Policy (available separately on the website).
    • Food and beverage items, once opened or tampered with, cannot be returned for health and safety reasons.

  7. Intellectual Property

    • All content on this website, including logos, product images, text, and design, is owned by or licensed to High Five Foodstuff Trading L.L.C.
    • You may not copy, reproduce, or use our content without prior written permission.

  8. Third-Party Links

    • Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or policies.

  9. Limitation of Liability

    • While we strive to keep information accurate and updated, we do not guarantee that our website will always be error-free or uninterrupted.
    • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  10. Privacy

    • Your privacy is important to us. Please read our Privacy Policy for details on how we collect, use, and protect your personal information.

  11. Governing Law

    • These Terms are governed by and interpreted in accordance with the laws of the United Arab Emirates.
    • Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

  12. Changes to Terms

    • We reserve the right to update or modify these Terms at any time without prior notice.
    • Continued use of our website after changes means you accept the updated Terms.